This was a story on MSN's homepage this morning. Just thought in case any service might be reading this blog....This is what good customer service should look like.
Check out this website if you want to read the whole article.
What Customers Want From Customer Service
By Barbara Findlay Schenck
http://businessonmain.msn.com/knowledgeexchange/articles/expert.aspx?cp-documentid=20740096&source=msneditorial>1=25049
Now if only the places I shopped followed these guidlines, I would be one happy shopper!
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